Unterstützung in jeder Phase der Zusammenarbeit: Beratung und After-Sales-Service

Consulting, efficient order processing, personalized sales support, and after-sales assistance – these are the pillars on which we build our relationships with clients. Discover how our comprehensive approach to customer service fosters relationships based on trust and support. Learn why adsystem is more than just a supplier – it’s a partner for your business.

Consulting in choosing advertising systems

Are you organizing an event but not sure which advertising system to choose? Wondering what size wall to order or which products will work best at trade shows? Our sales representatives have the answers to these and many other questions.

Adsystem specialists possess extensive knowledge of our products and their applications. Thanks to their experience, they can quickly select the right product sets tailored to your event and budget.

Information at every stage of the order process

At adsystem, we understand how crucial effective communication about order status is. That’s why the Order Care team ensures our clients receive up-to-date information at every stage of their purchase process. Moreover, specialists from this team maintain constant contact with the production department to monitor the entire process if necessary, including providing preview photos of the progress. When needed, order managers also coordinate the preparation of graphic designs by our designers.

Support from a dedicated manager

Clients who make purchases in our store are assigned a dedicated sales representative. In practice, this means that subsequent orders are supervised by the same person. This approach allows us to better understand client needs and respond to them effectively.

We stay in touch

Our business relationship doesn’t end when the client receives their order. We also ensure regular contact with our customers. If you agree to receive marketing communications during your purchase, you will regularly receive our newsletter. It’s a valuable resource filled with exhibition marketing insights, an overview of new products, and updates about promotions and innovations. We create meaningful content that can support your business.

According to the law, adsystem products are covered by a statutory warranty. This is a legally regulated responsibility that the seller bears for physical and legal defects of the sold products. For prints, the warranty period lasts one year, and for structures, it lasts two years.

Do you have a question for us? Contact us!