Where can I find the product technical specifications?
Where can I find information about the weight and dimensions?
Where can I find product instructions?
How do I submit a complaint?
I received a damaged product
I received a print that is too tight or too loose
The colors on the print look different from the visualization on the website
What documents do I need to submit a complaint?
When should I submit a complaint?
Is it possible to get an individual quote for large quantities?
How is pricing handled for customized solutions?
Can I get an additional discount?
How do I upload files for printing?
Who should prepare the print-ready graphic design?
What are the guidelines for preparing print files?
Does adsystem prepare graphic files?
How long does it take for adsystem to prepare a graphic design?
How many revisions are included in the design service?
I'm having trouble uploading my files
How does file verification through the store work?
Why was my file rejected?
Can I make changes to a submitted project?
The file has incorrect dimensions
What does the overprint warning mean?
I'm receiving error messages when uploading print files
Where can I find the design guidelines?
What are the delivery costs?
What are the delivery options?
How long does delivery take?
Can I change the delivery address after placing an order?
Can I pick up my order in person?
How can I speed up the order process?
When is the order accepted for production?
After how many days is the order shipped?
What is the status of my order?
How long does it take to process an order?